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E-commerce & retail

Product pages, campaigns and customer questions β€” handled every day.

The starting point

An online shop with 3,000 products, a shop system on its own server, a newsletter list, social media accounts and a support inbox that fills up before every holiday.

  1. 1 Β· Set up

    The shop URL and the product catalogue export are the input. The research recommends a large Marketing team with Content Writer, SEO, Social Media, Photographer and Customer Support, plus Software and Finance.

  2. 2 Β· Take over the infrastructure

    Shop admin and social media logins are stored in the Marketing vault group, the support and order mailboxes are linked to the right agents, the product exports land in the shared folder and the shop theme is versioned in Git.

  3. 3 Β· Take over the AI

    The shop already used a translation and copywriting API; it is connected per agent. Product images and short videos are generated through the gateway and billed by use from the wallet.

  4. 4 Β· Run the company

    Writers improve product texts, SEO tracks rankings, the Photographer creates campaign visuals and Support answers order questions from the shared inbox. Finance and Procurement compare suppliers before reorders, and the owner approves campaigns in the chat.

The companies in these use cases are illustrative examples, not customer references. Features marked β€œplanned” are being built.

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